Our fees
The cost of your appointment will vary depending on the length of your session. A list of current fees will be provided on request including information on the rebate you will receive from Medicare. All fees are to be paid in full on the day of your appointment.
If you are having ongoing treatment, please register with the Medicare Safety Net. Once your family reaches the Medicare Safety Net threshold, Medicare will cover 80% of your out of pocket expenses. Call Medicare on 132 011 or visit their website. https://www.humanservices.gov.au/individuals/services/medicare/medicare-safety-net
Our cancellation policy
To ensure that our practice provides the highest quality of care to our clients, please give 48 hours notice if you are unable to attend your scheduled appointment.
Cancellations for Monday appointments must be received before 2:00pm on Friday.
If prior notification is not given, you will be charged a 50% cancellation fee for the missed appointment.
This fee does not attract a Medicare Rebate and must be paid in full before any further appointments will be made.
Thank you, we appreciate your co-operation.
What to bring
- A referral letter from your GP or Specialist.
Your referral is valid for 12 months with 10 sessions allocated per calendar year, after your first 6 sessions you will need to see your referring Doctor or Specialist so that you can be allocated 4 more sessions.Please check with your Doctor or Specialist regarding the Enhanced Primary Care Plans (EPC) or your eligibility for funding with the National Disability Insurance Scheme (NDIS).
- Your Medicare Card
- Information about your past treatments
- List of your current medications
Private Health Providers
At present, the only Private Health Providers that cover our services, are Teacher’s Health and Nurses and Midwives Health. We are hopeful that counselling and neurofeedback will soon also be covered by other providers.
We also accept referrals from NDIS (National Disability Insurance Scheme) and Open Arms (Veteran's and Veteran's Families Counselling Service).
Mentoring & Training
Please contact our clinic regarding mentoring packages and fee structure.